One phone number connects your staff, your client and a live AI interpreter. No scheduling. No waiting on hold.
Same people. A more open world.
ES → ENRU → ENJA → ENPT → EN
Every phrase crosses the line, waits at Parlaya for the interpretation and arrives in the other language.
Client · Español
Your team · English
Latency is a target, measured from end of phrase to start of interpretation.
A simple call flow your team can learn in one minute.
Your team dials the Parlaya line from a registered phone.
Choose the language pair and the person to reach.
The AI interpreter translates both directions.
Usage scenarios, not customer testimonials.
Help a Russian-speaking client during intake.
Explain the lease before the signature.
Answer a policyholder in their own language.
No audio and no transcripts. It is not a setting you can turn on. We keep only billing metadata: duration, language pair and whether the AI disclosure played.
Before anyone speaks, the call announces that the interpreter is an AI system (California AB 2905 / SB 243).
No court proceedings, emergency services or medical interpretation. Those need a certified human interpreter, and we will say so.
No client should have to bring a relative along to be understood.
No subscription. Billed per second, one-minute minimum per call.
from$41$47one-time
Paid upfront, one hour minimum. Your hours are used within 24 hours of purchase.
| Block | Standard | Rare |
|---|---|---|
| 1 hour | $41 | $47 |
| 3 hours | $112 | $130 |
| 8 hours | $259 | $307 |
Online purchase opens soon. Until then, prepaid hours are arranged with our team.
Talk to salesfrom$0.53$0.63per minute
The volume rate is applied automatically to each billing cycle.
| Monthly volume | Standard | Rare |
|---|---|---|
| Up to 500 min | $0.79 | $0.89 |
| 501–2,000 min | $0.65 | $0.75 |
| 2,001+ min | $0.53 | $0.63 |
Every language pair has to clear a quality suite of 50+ reference phrases per sector before it goes live, and no pair ships until it passes. Either party can ask for a phrase to be repeated at any point in the call. For anything where an error is not recoverable, such as a court hearing, use a certified human interpreter, not us.
We do not record audio or transcripts, and that is not a feature you can turn on. What we always keep is the call metadata we bill from: duration, language pair and whether the AI disclosure played.
Yes. Any phone that can dial a number works: desk phone, mobile, softphone. No app, no headset, no hardware and nothing to install. Your team dials one number and follows the prompts.
Billing stops at the second the call ends. Every connected call is billed for at least one minute, then per second. Redial and you are back in a new session. If you believe a call dropped because of our service, write to support and we will review it.
Per second, rounded up to the next whole second, and metered server-side from the moment the interpreted call connects, with a one-minute minimum per call. A call of 1 minute 12 seconds bills as 1 minute 12 seconds, not as 2 minutes; a call of 40 seconds bills as 1 minute.
No. Court proceedings, emergency services and medical interpretation are outside what we offer, and we would rather turn the work down than expose you. Those settings generally require a certified human interpreter.
Send us your volume and language pairs.
Prefer email? support@getparlaya.com
